Welcome to BrightMetric. These Terms of Use govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these terms.
Important Notice
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.
1. Definitions
In these Terms of Use:
- "We," "us," "our" refers to BrightMetric Education Ltd
- "You," "your" refers to the user of our website or services
- "Website" refers to bright-metric.com and all associated pages
- "Services" refers to our educational programmes and related offerings
- "Content" refers to all text, images, videos, and materials on our website
2. Acceptance of Terms
By accessing or using our website, you confirm that:
- You are at least 18 years old, or have parental/guardian permission to use our services
- You have the legal capacity to enter into binding contracts
- You agree to comply with these Terms of Use
- You agree to our Privacy Policy and Cookie Policy
3. Use of Our Website
3.1 Permitted Use
You may use our website for:
- Browsing and learning about our services
- Enrolling in our programmes
- Accessing content you have purchased
- Contacting us with enquiries
3.2 Prohibited Use
You must not:
- Use our website for any unlawful purpose
- Attempt to gain unauthorised access to our systems
- Distribute viruses or other harmful code
- Reproduce, duplicate, or copy content without permission
- Scrape or harvest data from our website
- Interfere with the operation of our website
- Impersonate any person or entity
- Share your account access with others
- Use our content for commercial purposes without authorisation
4. Educational Programmes and Services
4.1 Enrolment
When you enrol in a programme:
- You agree to provide accurate and complete information
- You are responsible for maintaining the confidentiality of your account
- You accept the programme price and payment terms
- You acknowledge that programmes are non-transferable
4.2 Access to Content
Upon enrolment, you receive a personal, non-exclusive, non-transferable licence to access programme content for your personal educational use only.
4.3 Programme Delivery
We will make reasonable efforts to deliver programmes as described, but:
- We reserve the right to modify programme content and structure
- Technical issues may occasionally affect access
- We may update materials to reflect current information
5. Payment Terms
5.1 Pricing
All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time, but price changes will not affect existing enrolments.
5.2 Payment
Payment is due in full at the time of enrolment unless otherwise agreed. We accept payment via the methods displayed at checkout.
5.3 Refunds
Our refund policy:
- Full refund if requested within 14 days of purchase and less than 25% of content accessed
- Partial refunds may be considered on a case-by-case basis
- Refund requests must be submitted to [email protected]
- Refunds are processed within 10 business days
6. Intellectual Property Rights
6.1 Our Content
All content on our website, including text, graphics, logos, images, videos, and software, is owned by or licensed to BrightMetric and is protected by UK and international copyright laws.
6.2 Limited Licence
We grant you a limited, personal, non-exclusive, non-transferable licence to access and use our content solely for your personal educational purposes.
6.3 Restrictions
You may not:
- Reproduce or redistribute our content without permission
- Create derivative works from our content
- Remove copyright or proprietary notices
- Share programme materials with non-enrolled users
- Use our content for commercial purposes
7. User-Generated Content
If you submit content to us (such as feedback, questions, or testimonials):
- You grant us a non-exclusive, worldwide licence to use, reproduce, and publish that content
- You confirm that you own the content or have permission to share it
- You agree that your content does not infringe any third-party rights
- You agree that your content is not offensive, defamatory, or unlawful
8. Privacy and Data Protection
We are committed to protecting your privacy. Our collection and use of personal data is governed by our Privacy Policy and GDPR Compliance Statement, which form part of these Terms of Use.
9. Disclaimers
9.1 Educational Purpose
Our programmes are designed for educational purposes only. They do not constitute professional financial advice. For specific financial decisions, consult a qualified financial adviser.
9.2 No Guarantees
While we strive to provide high-quality education:
- We do not guarantee specific financial outcomes
- Results vary based on individual circumstances
- Past success stories do not guarantee future results
9.3 Website Availability
We aim to keep our website available 24/7, but:
- We do not guarantee uninterrupted access
- Maintenance and updates may cause temporary unavailability
- Technical issues may occasionally affect performance
10. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, consequential, or incidental damages
- Our total liability is limited to the amount you paid for the relevant service
- We are not liable for losses caused by factors outside our reasonable control
- We are not liable for third-party content or services
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
11. Indemnification
You agree to indemnify and hold harmless BrightMetric, its officers, employees, and agents from any claims, damages, or expenses arising from:
- Your use of our website or services
- Your breach of these Terms of Use
- Your violation of any law or third-party rights
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for:
- The content of third-party websites
- The privacy practices of third parties
- Any damages arising from your use of third-party sites
13. Termination
We reserve the right to:
- Suspend or terminate your access for breach of these terms
- Modify or discontinue services at any time
- Remove content that violates these terms
Upon termination, your licence to access our content ceases immediately.
14. Changes to Terms
We may update these Terms of Use from time to time. Changes will be indicated by the "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised terms.
For significant changes, we will provide notice via email or a prominent website announcement.
15. Governing Law
These Terms of Use are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms of Use, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and BrightMetric regarding use of our website and services.
18. Contact Information
If you have questions about these Terms of Use, please contact us:
BrightMetric Education Ltd
42 Wellington Street
London, WC2E 7BD
United Kingdom
Email: [email protected]
19. Dispute Resolution
If a dispute arises:
- Contact us first to resolve the matter informally
- If unresolved, we encourage mediation before litigation
- You may have the right to submit complaints to consumer protection authorities
20. Acknowledgement
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.